LEGAL REFERENCE

Your Privacy Comes First at rajamacau

We handle your account details, payment information and personal data with the same care you'd expect from a brand built for Indonesia. This policy explains exactly how we...

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rajamacau Your Privacy Comes First at rajamacau

How We Protect Your Information

rajamacau collects personal information — your name, email, phone number and payment details — only to set up your account, process deposits through DANA, OVO, GoPay and QRIS, and keep your lobby experience secure. We use encryption for all transactions, store your data on protected servers, and never sell your information to third parties. Your account balance, betting history and withdrawal records

stay private. We comply with data protection standards in supported regions and respond to your requests about what we hold on file.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

Questions About Your Privacy

Team online

Email Support

Send privacy concerns or data requests to our support team. We respond within 48 hours and can explain exactly what information we hold and how it's used.

Account Settings

Update your personal details, email and phone number anytime from your account dashboard. You control what information stays current and what you'd like to change.

Data Access Request

Ask us for a copy of all personal data we hold on your account. We'll compile and send it to you in a readable format within the timeframe required by local law.

REVIEW SIGNALS

Why Your Data Is Safe With Us

Encrypted Transactions

Every deposit via DANA, OVO, GoPay and QRIS travels through encrypted channels. Your payment details never touch our servers unprotected; payment processors handle the sensitive bits.

No Third-Party Sales

We don't sell your name, email or betting history to marketers, data brokers or advertisers. Your account information stays between you and rajamacau, period.

Regular Security Audits

Our systems are tested regularly for vulnerabilities. We patch security gaps as soon as they're found and keep our infrastructure up to date against emerging threats.

Transparent Logging

We log account access, login attempts and withdrawal requests so you can spot unusual activity. Check your account history anytime to see who accessed your profile and when.

Compliance With Local Law

We follow data protection rules in supported Indonesia regions. If local law requires us to share data with authorities, we'll notify you unless legally prohibited from doing so.

Cookie & Tracking Clarity

We use cookies to remember your login, language preference and lobby position. You can disable non-essential cookies anytime; essential ones keep your account secure and your session live.

How Our Privacy Stance Stacks Up

Data Minimalism
We ask for only what we need: name, email, phone, payment method. No unnecessary fields, no hidden data collection, no surprise requests for your ID card or address unless required by law.
Payment Method Privacy
DANA, OVO, GoPay and QRIS transactions are processed by trusted payment partners. We see confirmation of your deposit, not your full wallet details or linked bank account numbers.
Betting History Confidentiality
Your slot spins, live table rounds and sportsbook bets stay on your account. We don't share your betting patterns with other platforms, advertisers or data aggregators.
Account Deletion Rights
You can request permanent deletion of your account and associated data. We'll remove your profile, transaction history and personal details within the timeframe set by local law.
Breach Notification
If we discover unauthorized access to your account or our systems, we notify you immediately with details of what happened, what we're doing to fix it, and steps you should take.
No Behavioral Profiling
We don't build psychological profiles of your betting habits to manipulate your spending. We use your data to improve the lobby experience, not to exploit your preferences.
Third-Party Integrations
Any third-party tools we use — analytics, payment gateways, hosting providers — are bound by strict data-protection agreements. They can't use your data for their own marketing.
PLATFORM SNAPSHOT

What Defines Our Privacy Approach

01
Indonesia-First Design We built this policy around how Indonesia players actually use the platform: DANA, OVO, GoPay and QRIS deposits, mobile-first browsing, and account access from multiple devices.
02
Real-Time Account Visibility Your dashboard shows every login, deposit, withdrawal and balance change. You see exactly what we know about you and can flag anything that looks wrong in seconds.
03
Consent-First Approach We ask permission before using your email for promotions, before storing cookies, and before sharing data with partners. You're in control; we don't assume consent by default.
04
Mobile Privacy Controls On your phone, you can log out of all sessions at once, change your password, and review login history without leaving the app. Privacy tools are as accessible as the lobby itself.
05
Transparent Policy Updates When we change this policy, we email you the update and give you 30 days to review it. We don't sneak in new data practices; we tell you upfront and let you decide.
06
Local Support in Your Language Our privacy team speaks Indonesian and English. If you have questions about how your data is handled, you get answers in the language you're most comfortable with.

Privacy Questions Answered

When you request account closure, we keep your transaction history for the period required by law — usually 5–7 years for financial records. Personal details like your name and email are deleted within 30 days unless we're legally required to retain them. You can request full deletion anytime.

We never store your full wallet credentials or bank account numbers. Payment processors handle the sensitive bits; we receive only a confirmation that your deposit succeeded. Your payment history appears on your account for your records, but we don't share it with third parties.

Yes. Essential cookies keep your session secure and can't be disabled. Non-essential cookies track your lobby behaviour to improve the experience. You can disable them in your browser settings or through our privacy controls without losing account access.

No. We don't sell your name, email, phone number, betting history or payment details to advertisers, data brokers or third-party marketers. Your information stays between you and rajamacau unless required by law.

We keep your account data as long as your account is active. After closure, we retain transaction records for 5–7 years as required by financial regulations in supported regions. Personal details are deleted sooner unless legal obligations apply.

If we discover unauthorized access to your account or our systems, we notify you within 48 hours with details of what happened, what data was affected, and steps you should take. We also report to relevant authorities where required by law.